Робота: Сustomer Support Manager

Due to the constant growth and business expansion we are looking for Сustomer Support Managers.

About us:
Squro is a fast-growing IT company that provides a wide range of high-quality products, information technology solutions and services by leveraging best practices, cutting-edge development methodologies, industry standards, well-structured project management system. Since the foundation in 2005, Squro has earned a reputation as an innovative and reliable company among our partners worldwide. We believe our employees are the foundation of our success and we are always on the lookout for talented people with a strong passion for information technologies to join our team.

Main requirements:
- Age 19 - 24 years;
- Higher education (we are also considering applications from undergraduates);
- Excellent verbal communication and solid written skills required;
- Must be ready for flexible shifts including evening and night shifts (from 13:00 till 01:00, 2/2);
- Upper-Intermediate or higher level of English is a must;
- Advanced PC/Internet user;
- Residing on the left bank of Dnieper river;
- Experience in a similar position (e.g., support, call-center) would be a plus.

Job responsibilities:
- Provide professional customer support;
- Respond to e-mail tickets, live chats to assist customers with a broad range of product-related issues;
- Develop and maintain knowledge bases;
- Actively participate in project’s development.

We offer:
- Respectable salary (by results of the interview);
- Late-night taxi exemption;
- Unlimited personal and professional growth opportunities;
- Free of charge fruits, yoghurts every day;
- Friendly and young team;
- Comfortable working environment, modern office.

If you are interested in this position, please submit your CV to e-mail: job@squro.com